FAQ

To help us give you the best possible service it is helpful to have as much notice as possible of any projects you may have. We will then reserve you press space which is particularly important if you have a tight deadline.

We carry out design, digital print, large format print, lithographic print, along with mailings and an extensive range of finishing services all in house. We have our own fleet of delivery vehicles to ensure your work is delivered promptly. It is very important to us to maintain control of timings, quality and the environmental aspects of production. Only very specialist services are outsourced such as thermography.

Yes, depending on the size of the project and press availability at the time of the request.

Yes. We have a creative department that can turn your ideas into a finished design.

No. We have a worldwide delivery service. One of our fleet of delivery vehicles will deliver to a London postcode address free of charge.

A member of our sales team can do this. All our sales staff have at least five years’ experience in the printing industry and are trained to offer the best advice, not just take an order!

No job is too small. We have a range of presses that cope with the smallest of jobs through to large corporate brochures.

The best way to send or share files with us is via our free upload artwork service. Follow the quick and easy steps and ping your artwork to us in an instant. You can send files up to 4g and our studio will be alerted immediately.

PDF’s are the best format for you to provide your artwork, please make sure your images are at least 300dpi and all colours are correct. Our Artwork Guidelines have some helpful tips for preparing print ready files.

Yes.  We limit the use of plastic but sometimes a customer requests plastic pallet wrap. We can however remove it and bring it back to the Impress factory for recycling once the pallets are off loaded.