Customer Service

Customer Service

Exceeding clients’ expectations

Providing exceptional customer service is what Impress are all about and we strive consistently to ensure our customer service remains the best in the business. With a dedicated team on hand, we maintain close relationships with clients from initial enquiry right through to delivery.

  • Highly trained, courteous and informed staff
  • A personal service with a dedicated account handler
  • Our team work 24 hours a day to meet your schedules
  • Informed guidance on products and services
  • We deliver what is agreed, produced accurately and on time
  • Quotations returned within four hours of your initial enquiry
  • Complaints are dealt with fairly and promptly
  • Impress listen to feedback, act and respond

See what our customers are saying about us

Customer feedback is valuable to us so we would like to check up on how we are doing!

What was the nature of your most recent contact with Impress?*

How promptly did you receive a response from us?*

Did this time frame meet your expectation and requirement?*

Is there any aspect of our service that Impress could improve on? *

How likely is it that you would recommend us to a friend or colleague?*

Please tick if you have any requirements you would like to talk to us about such as:*

This form collects your details so we can communicate with you about your enquiry as well as keep you informed about our developments and news about our products and services. Check our privacy policy for how we protect and manage your submitted data.

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