“Just wanted to drop you a quick line to say thanks so much for dropping over the stickers and labels today.

We really appreciate you making them so quickly for us and are absolutely thrilled with the result – they look amazing.”

“The event went very well and the brochures looked brilliant!”

“Just a quick note to say THANK YOU! The cards turned up today and everyone is very pleased and liking the new design. It’s been a very painless process and I’m impressed with the level of service from Impress. Thanks to all involved and for the continued work you are doing for us.”

“Just wanted to thank you for the speedy turn around in getting these delivered today, they look great!”

“I just wanted to say how impressed I am at the speed in which you were able to deliver the invites and the quality of printing. They are fantastic!”

“Thank you so much for delivering in our super-tight timeframe.  Everyone here loves the book and it is selling really well, so thanks to you and your team for another beautiful production!”

“Everything is looking gorgeous!! Thank you so much”

“I wanted to pass on my thanks too for your wonderful work on our design and print!”

“Very many thanks for the excellent service we have received and I am delighted with this issue awaiting my return which has a good flow (or quack)!”

“Thanks very much for my file copies of the strategy report (with the throw-out).

It looks lovely and the clients are very happy with it.

Thank you and the team for all your hard work and care with this job.”

“Just wanted to say a belated thank you for all your hard work on the Summer Show stuff.

I picked up file copies last week and I thought it all looked great.

Thanks again for your speedy work!”

“I am so pleased with the brochures, they have come out beautifully.  We particularly want to thank you for your advice selecting the right Gold colour for the inside pages, which has come out brilliantly.  Yours and Gary’s guardianship and guidance over delivering a perfect finished product has been hugely appreciated, you all went over and above in your help with the process from beginning to end. Also thank you so much for arranging the delivery a day early which also helped me enormously in getting the brochures to their final destination in time!”

“Just a quick email to say that the gallery leaflets have arrived and look perfect.”

“I called the office this morning to send you huge thanks and praise for the great quality of the yearbook.

I couldn’t be happier about the result, so thank you so much.

Brilliant work, fantastic service very very much appreciated.”

“Just to say that the Global Marketing Director was at our event last week and saw the headed paper.  He was very impressed and grabbed a sheet saying ‘this looks amazing let me take a sheet to show the team!’.”

“Just wanted to email to say I have shown the prints to our director and he was very happy with the finished product thanks to you and your team. The recycled paper provided a very nice subtle touch to the colouring which is exactly what we were after.”

“The brochures arrived when you said they would and they look absolutely fantastic. Thank you so much for all your help with them. Really, really appreciate it – it’s thanks to you guys that we’ll (fingers crossed) get some audiences for this festival!”

“Received the poster this morning and they look great. Very happy and thank you for getting them to us in very good time!

“We loved the outcome of the look books. Colours were tight, quality is good and we are really happy.”

“Got the proofs through today and they look EXCELLENT. Thank you so much for everything you’ve done!”

“Thanks very much. My client just sent me a video of her opening the Maltese Cross you produced – and she is extremely pleased!!!

The finishing looks really great, the complex folds and trimming appear to have been executed to perfection so my client and I are very happy indeed.

Paul was also great in his advice on stock etc.

So, thank you very much for that and I will certainly be calling upon your services again in the future!”

“My client would like to pass on their thanks to you for understanding their print request – the transaction memo pads were printed perfectly.”

“Very many thanks for turning those around so quickly. Greatly appreciated.”

“Martin! I’ve got them! They look fab.

Thank you very much for all your help (and patience).

It is so appreciated.”

“Thank you for dropping off the reveal cards – they look brilliant!”

“Very smooth delivery this morning, thank you!

The brochure looks absolutely brilliant – we’re very happy with it!”

“Impress recently produced for us two different sets of perfect-bound brochure proofs, to help convey to our clients how their new branding could potentially look.  It allowed them to choose between different approaches, which we printed as sequential double page spreads. This showcased the design fantastically. Both sets of proofs were perfect bound and printed on carefully selected stocks.  In one instance, the covers were both die cut and embossed in order to demonstrate the full weight of the work.

Both projects were beautifully produced, cost effective and turned around on incredibly tight deadlines by a team that not only delivered, but were conscious to keep me updated on the progress of the project at all times.”

“Thank you so so much! Really appreciate your help with this!”

“Please let your team know that the client was over the moon – so thank you all very much!”

“Brochure has just arrived and looks fabulous!! Thanks very much”

“Many thanks to you and the team both for the quality of the poster and the very swift turnaround. It was delivered this afternoon.”

“Delighted with the digital editions of the Handbook for the Sixth Form.

Well done everyone, thank you.”

“Our delivery turned up early Friday afternoon, many thanks for your help… brochures look great!”

“We received the books yesterday – they look amazing, really happy with them!
Thanks so much for doing such a great job on these.”

“We wanted to just let you know that we are so happy with the cards and the quality of these are great.

We’re really happy to be working with you for our printing!”

“Just a quick thank you and your team for turning everything around so quickly, it’s very much appreciated.
It’s all printed exactly as expected, perfect!”

“The flyers are excellent. Really nicely printed and delivered on time.
Brilliant!”

“We have just received the brochures and they look fantastic! Really appreciate all your hard work to help us meet the deadline.”

“Thanks to you both, and everyone involved, for making this happen – it’s a real help when we have a print partner that can take the weight of a problem off my shoulders and deliver for a challenging client!”

“The invites and envelopes arrived this afternoon and look beautiful — really lovely prints!

Thank you for sorting the delivery so swiftly too.”

“The Baby Boxes look fantastic!! We love them, great job mate!”

“I just wanted to say thank you for all your help with the post cards/brochures, they were perfect and thank you for turning these around so quickly and for making everything so easy!”

“Just a quick note to say thank you. We are really please with how brochures have turned out.”

“Everyone is very happy with the whitepaper. The gold looks top notch and the solid colour looks great.”

“Thanks for all your help and your conscientious handling of the job. Please also pass on our thanks to Zaki.”

“Just a quick note to say a very big Thank you to you and your team for getting our brochures ready and to me in time to go out to Paris today!

I really am very grateful and we are absolutely thrilled with the finished result. Alex and I are also more than a little relieved not to have to hand carry them with us next week!

Thank you for all your patience and kind attention to us through this process.”

“Thank you for the rapid turn around on the brochures! Top job as always, they’re off to Singapore today!”

“Quick email to say thank you on the speedy turnaround on the posters – and they look great!”

“The programmes have already arrived and look fab!”

“Just a quick message to say thank you for the booklets.

My client is really happy and impressed with the print quality”

“Thanks so much for the cards and for turning them round so quickly – everyone was very pleased with them”

“I have just received the Christmas Carol programmes in the office and I just wanted to say thank you so much.

They look great and thanks for turning them around so quickly for us.”

“I have received the sample pack here and think it looks great, thank you so much for sending it through. I love the range of effects and techniques available and some of the samples are beautiful!”

“Just wanted to send a note of thanks for the graduation brochure, which was used at our events last week, and went down very well – thanks to you and your team for their work.”

“Thanks ever so much for that and for all your help on this. You’re smashing to work with.”

“Just a note to say thanks and they look great!
Glad I recommended you (as always).”

“Thank you so much – please pass on a big thank you to the team involved too. Really appreciate the hoops you went through on this one!”

“Everything now received – both the printed stuff and the electronic data. All is looking fabulous!

Just wanted to say a very very big THANK YOU from both Emma and myself for all your immense help with this project – you’ve helped us achieve over and beyond what we’d hoped for – and we definitely wouldn’t have made it without your assistance to guide us through the process. So thank you Tim – to you, and Malcolm, and all the rest of the very impressive Impress team!

You might be interested to know that when I presented the sample pack to the team at the London end they all loved it. Our director was also chuffed to bits by the way that we’d managed to create a unique and classy package with our own individual style.

Thanks again for everything”

“We have the delivery and the invitations look wonderful.

Great job thank you!”

“Just a quick hello to say thank you for getting the soft launch mailing out on time. They arrived at our team’s home addresses and we’re all very happy with them and we’ve already got people registering!”

“We have received the delivery for the Card Deck order.

Just wanted to say thanks for all your help with this project. They look great!”

“Just a line to say thank you very much for the catalogues. They look super – really classy – like the cover paper and the black/silver emboss/deboss.

Many thanks for turning this around so efficiently with not a lot of time which is much appreciated.”

“Mike and I would like to thank you and your colleagues for completing the mailing today.

We fully appreciate your willingness to do all that you could, despite a situation not of your own making, to ensure that this mailing went out today.

It is an example of excellent customer service.”

“Just a note to say THANK YOU!! Not only do they look fantastic but you also helped us with the deadline by delivering today… Excellent service again!!!”

“Just got back after a long weekend, the LSO St Luke’s guide looks FANTASTIC! Thank you! Really pleased.”

“Just wanted to say that I just received the flyers and I’m really happy with them.

Thank you so much for getting it put through so quickly!”

“The programmes arrived on Tuesday – very prompt and perfect timing!

I am really chuffed with them. They look fabulous!”

“I just wanted to say thank you so much to the team at Impress for the postcard packs – they looked fabulous at the gala dinner we attended late last week.”

“I just wanted to say we received the booklets this morning… just in time for our first presentation so perfect timing! Again thank you for the quick turn-around and the good service.”

“I just wanted to say thank you for your work on the Christmas brochure. The final copies look superb, thank you very much.”

“We’re really pleased to be associated with Impress and your impressive credentials.”

“The notepads look amazing, thanks for your help.”

“Thanks for sending these over so quickly. Very impressed and the quality is perfect :).”

“I thought you’d like to know that our Emoji Map of San Diego, as printed by Impress, was a big hit at my conference last week and we won the prestigious Most Unique Map Award. Thanks again for your excellent service. Without your fast turnarounds, this success would not have been possible.”

“Just a quick note to say that I received the banner yesterday, and it looks absolutely amazing! Thank you so much for all your help and hard work on it, I really appreciate it. Please can you pass along my thanks to the design team, they did a brilliant job on it! Can’t wait to put the banner to use at our next event.”

“Just wanted to say a BIG thank you for pulling out the stops and getting this done for us today on such short notice – I and client are thrilled :)”

“Ah you’ve been brilliant Jon! You’ve managed to keep up with all of our last minute manic orders and met every deadline we’ve set! Legend!

Thank youuuu!”

“Just a small note to say a HUGE THANK YOU for doing such a fantastic job with our stationery. Love the stock, love the foil block even more and a perfect solid flood on the reverse! Please thank everyone involved, being a design agency we are tough crowd and we’re very very pleased – thank you again!”

“Thank you so much – this is so fantastic and typical of Impress of doing the impossible!

Please convey my thanks to all those involved in the production.”

“I just wanted to say thank you to you and your team for being patient with me on my printing.

It’s really paid off and the final things look amazing when they are all together! Very, very happy.”

“I forgot to drop you both a line yesterday to say how great the wallets looked!

Super job I thought!”

“Thank you so much for arranging the delivery of the business cards for yesterday. The team are all very happy.”

“They look great! Thank you team.”

“Thank you so much for all your hard work and for being so flexible and tolerating our chaotic approach and creative interpretation of deadlines.

We always love all the jobs that come back from you guys and we really appreciate everything you do.”

“Just confirming delivery of our catalogues and to say a very big thank you for such an excellent service! We are very pleased indeed. We look forward to showing them to our guests tomorrow!”

“It was great to meet you yesterday, and thank you for taking the time to show Sam and I around Impress. I found it absolutely fascinating seeing all the different machines and processes, I will never look at a magazine the same way again!”

“You guys do lovely work!”

“I’m really excited. I’ve had great feed-back, they’re selling like hot cakes. Thanks so much for pulling out the stops and getting them to us for the Easter weekend.”

“Happy days! I loved the new brochures… and I’ve just dropped them off to a very happy client as well. That black came out really well.”

“Thanks for the brilliant service, again!

All arrived yesterday afternoon, which was a bonus.

Thanks very much to you and the Team.”

“Just dropping you a line to say a huge thanks for turning this job around so quickly. The guides arrived safely on Monday in time for our recruitment team to take to India with them, which was very much appreciated!”

“The lanyard cards arrived yesterday and from all the team here, we all think they look amazing!! We absolutely love them and would just like to let you know, thank you.”

“Just a quick note to say thanks for a great job on that Basingstoke Easter 16pp A5. Excellent print quality and service all round!”

“Ooh – now that is a quality service.”

“Thank you very much for all your work on the newsletter. I collected it this morning and it looks great.”

“The job looked amazing, really happy.  Also received the Time 2 cards, look good too.”

“The invites have just arrived – they look fantastic! We are all so happy with them – thank you Richard and Nick.”

“Received the books on Friday and they look great. Everyone loves them! Thanks for your help throughout and the quick turn-around.”

“Can I start by saying how much I appreciate your speed, efficiency and helpfulness – and I really mean that… A million thanks again.”

“The client has just received their development brochures and they are incredibly happy with them. Well done!”

“Selfie sign has arrived and we LOVEEEE it!!!!! Thank you so much for arranging this for us and Rob for designing it! Looks fab!”

“Hi all, just a quick note to say our Digi Gold business cards arrived today and we are all very happy with them! Great job, thank you very much for all your help and your patience waiting for the artwork! Look forward to working with you again.”

“I can confirm that we received our Business Cards today. Many thanks for such a speedy service!”

“Many thanks for delivering the Study Guide last week. It looks excellent! I’ve already had a request for copies from a Swedish businessman who was on the board of IKEA!”

“Just want to say that Rachel is excellent. Very patient and quick to reply. Makes a huge difference.”

“Wow, Impress really did impress me! Fabulous quality, well packaged, order signed off and delivered the same day – now that’s customer service for you!”

“Just dropping you a quick line to say thank you for your help and guidance throughout the Smart Building project. They have arrived into the studio, the soft touch laminate was definitely a good option and the greens look lovely.

Thanks especially to Jon for looking into other options and sending all the mock ups and samples along the way, it’s much appreciated.”

“Thanks for saving my bacon yesterday – appreciated as always.”

“Just got back to the office and our lovely brochures have arrived. They look great!”

“I just wanted to say thank you for the leaflets we ordered from you last year. We were really impressed with the quality and overall service from you guys.”

“Thanks for the card and calendar.  I just wanted to feedback how nice the calendar is – quite often we get sent these things and they end up in the bin.  Perhaps you could feedback that the design, colour and size were all very usable and will stay on my desk this year!”

“Thank you for printing and supplying the MK booklets on time. Really appreciate your commitment and promptness. the job looks good and are appreciated by all those who has seen it. Thank you so much for taking care in the production time.

I really appreciate you for accommodating my request in spite of the short notice. I had no other option than to get this done for today itself.”

“Just wanted to drop you a note of thanks for turning around the elements of our graduation print – the brochure, the insert, the graduation cards – and accommodating short deadlines and late changes. We had some particular challenges in putting the ceremonies together this year, and your help and support was very much appreciated.”

“The Auction evening went really well and we were delighted with the materials.  Thank you so much for all the effort you put in to getting them produced. We really appreciate it.”

Auction Materials
M-A Course, The Studio
November 2016

“The envelopes have just been delivered and they are absolutely lovely – we are delighted! Just the quality we were looking for.”

“Many thanks indeed to you and all your team for printing and delivering the conference report last week. They arrived in time for my colleague to take copies with her on her journey to African countries.

The job has come out well.”

“The invites look great. Thanks for turning them around.”

“I am just making contact today to confirm I have received the printing yesterday. You’ve all done a smashing job, the printing is of a very high quality and the new gold technology looks amazing to enhance my artwork, a very happy customer.”

“I just received the 10,000 IE cards we ordered. I just wanted to thank you for the high standard of printing. They look really amazing.”

“The booklets and placemats look great! Thank you very much – very nicely printed indeed.”

“We’ve just received our print jobs! Great work, it looks fantastic :)”

“Thanks for all your patience and hard work – your reliability makes this whole project possible, and I don’t say that lightly.

Many many thanks to all of your team who are involved.”

“It’s been an absolute joy to work with you.”

“The work done was excellent and exactly what the client required. The design and quality of work was perfect, thank you for all you assistance.”

“I just wanted to thank you for the packs, I arrived back in the office today to them and everything looks perfect. Thank you for doing them so quickly.”

“Can I please say that you did an absolutely amazing job with the Design of the Annual Report. It looks really lovely. Lively, interesting, and visually attractive.

I only hope now the content lives up to the visual allure you created!

Great job. Really pleased with it.

Thank you for your hard work.”

“A big thank you for all your hard work on the gift guide. The way you managed the finishing on the first round was really exemplary, and I’m really grateful for everything you did to get us a second round printed in record speed.

I can honestly say I’ve never had better project management or customer service on a print job.”

“Thank you for the safe delivery of the prospectus and application forms.

You have done another fantastic job so many thanks for your help!”

“We received the brochures on Friday, overwhelmed with the quality and fast turn around!

Really appreciate all of your help throughout the process too.”

“Thank you for the delivery of our brochures, they’re great – everyone is really pleased with them!”

“I just wanted to say thank you for the book cover job you printed for us back in July. We are really happy.

It was a one off project with an unusual spec for us, but should we need gold printing again in the future I’ll definitely be back in touch.”

“We are now in possession of our new sales binder, printed by Impress, and I felt that it was highly appropriate to write to you and say an enormous ‘thank you’.

We are all absolutely delihted with the outcome. a fabulous design and we now have a document that we are extremely pleased and proud of. It truly and accurately reflects the professionalism of our company and is our ‘bible’, as far as our internal staff are concerned, and also our external customers.

I would also like to pass on my gratitude for the time given by Andrew on the day that we came to visit your business. It was an interesting and informative day, particularly as our Account Manager had only been involved in the project towards its latter stages.

“Thank you kindly once again for a job very well done.”

“Just wanted to say thank you for your hard work. The print proofs look great, as always!”

“I just wanted to get back in touch regarding the Digital Gold prints you produced for me a while back. I’ve since had them mounted and framed and they look great.”

“Just wanted to send a note to say thank you very much for the brochures – the team here are delighted with them; they look fantastic and will be a big help to raise our target donation for charity.”

“Thanks for attending the pre-launch meeting today, very much appreciated and thanks for your input on all things print / the Impress service.

We are immensely pleased with the completed ring binders that you delivered on Monday.

The whole thing looked sharp, I guess it’s down to the minder(s) who saw the project through the press – they’ve obviously held fit on the run at a good high tolerance, as well as, earlier in the print process, picking up a couple of small file errors on the running sheets which we were able to resolve without jeopardising the production schedule.

So I want to thank all the Impress folks who had a part to play – clearly the company has a well-organised but not intrusive set of processes.

It was also try kind of you to host Paul for the day and invest time in educating him. I know he was massively impressed and respectful of Impress’ contribution.

Please give a personal thank you to Sam, to Dennis and take one for yourself! Without the interface of an excellent rep, the whole thing would have been much harder and perhaps had a less successful outcome!”

“Thank you yet again for the superb presentation of our August Newsletter, which you have transformed from an amateur to a professional publication with your artistic talent for which we are most grateful.

Also thank you for the wonderful service your team have given.”

“Thank you for sending the samples of next week’s leaflets.

Really lovely and very happy with the quality.”

“I’ve seen the printed piece and I think it looks really lovely! Well done everyone. I am sure the campaign is going to be a real success.”

“Thanks so much for turning this round so quickly.”

“Unfailingly reliable, regardless of deadlines or distances, Impress have never failed to deliver – we salute you.”

“Thanks for turning the ‘Ragtime’ programme around so quickly.

It is a pleasure to work with you guys!”

“Thanks very much for pushing our order through, really pleased with the outcome and in plenty of time too!

Extremely impressed (no pun intended) with your services as usual.”

Poster
A Riglar, Channel Marketing
May 2016

“Thanks so much for all your help with our save the dates – we are thrilled with them. All your colleagues have been extremely helpful too.”

“Thank you very much for the delivery and the print job, looks great and really pleased with the overall finish!”

“Hope you’re well. Our season brochures look great – thank you! My dad (who worked in print for 40+ years) was looking and saying how good the quality of print was.”

“A huge thank you to you and your team for turning around the printed items so quickly for Lion Capital. It was very much appreciated. Thank you also for your help with the various requirements.”

“I have received the invites and envelopes and just wanted to thank you for turning this around in record time!

I know it takes a lot of work to create these and we are very grateful that you got them to us this fast.”

“Following the delivery of our May Newsletter I feel I must write to say thank you and how impressed we are with the service we have received not only by Michele but the coordinated working practice of your printers and the delivery departments to enable us to receive the Newsletter before we head off for our holiday this weekend.”

“just a quick note to say thanks so much for getting the answer sheets over to me today – they have just left the building and will make my client very happy when they reach her tomorrow.”

Operational Verbal Comprehension Answer Sheet
N Rowell, Training Support Administrator
May 2016

“I just wanted you to know how absolutely thrilled we are with the Festival brochures – you have done them brilliantly! Thank you.  We’ve already had such great feedback on the ones we have started distributing, and, thanks to you they were ready for one of our trustees to take them to the BBC Proms launch this afternoon.”

“The DM was a great success, thank you so much for all your help along the way.”

Direct Mail – A5 Mailer
A Rayner, Customer Acquisition Marketing Executive
April 2016

“Just to say thank you for the early copies of Nurture which Gerard has just dropped off. The magazine looks great.

Please can you thank all your team for an excellent job.”

“Just a quick note to say that they’ve arrived and look great. Really pleased with the quality of the print and over the moon that we’ll have them to give out over the weekend. Really appreciate you all racing these through and getting them to us. Great start to working with you.”

“Thank you for your help, happy to say our client has received the prints and they are delighted.”

“Just a quick note to say thanks for turning round the envelopes so quickly.

I have a very happy client :)”

“Thank you as always for the quick turnaround and the MASSIVELY impressive service – you are all heroes.”

“You are FANTASTIC!!! Thank you, everyone is delighted with the printing and the delivery (so so speedy).”

“I’ve just received a lovely recycled notebook from Impress. Although I always open an envelope hoping for chocolate, this is very close to being as exciting – I’m big into recycling etc.”

“Received with thanks. They have come out just perfect!! The extra weight of paper compared to what we were looking at makes a lot of difference so I’m really glad Carly suggested we use you!!!”

“Crufts was amazing and everyone loved the new brochure.”

“Jeeehhhh !!! Thank you so much they look amazing!!  Super happy!  Many thanks for the tight turnaround and delivery.”

“Just received the booklets, envelopes and letters, they look great, good job!!”

“Big thank you to Molly and Nick for looking after this job, and being supportive.”

“I just wanted to say thank you for the fantastic job. The folders are now with us and we are thrilled.”

“Thanks so much for the brochures. They look great!”

“The brochures are doing great, so thank you very much for the good service with the printing of them.  Any chance we could get a couple of desktop calendars please?”

“Thank you, they were delivered and they look great. Thank you and your team for all the hard work.”

“Just a quick thanks for getting the brochures as early as you did. We all won some brownie points for that one!”

“Everyone very happy with prospectus – lots of positive feedback from parents.

Pass on our thanks to all concerned, really appreciate the turnaround and quality.”

“I just wanted to thank you for all your hard work on the IM booklet we ran with you. As always, your personal service is invaluable to me and saves me tons of time in getting the job done. The booklet looked great, lovely finish and delivered by 9am so the team in Australia were very pleased. Our next print job is yours!

Thanks again for your hard work – much appreciated.”

“Coming to the end of the year so I just wanted to say thanks for everything.

We’ve done some really nice work and you’ve produced it spot on each time for us and it’s great to have that trust in a printer and know how it will be finished every time.

Roll on next year when we hopefully more and even better work with you.”

“Just to say that I think the prospectus looks spectacular. Thank you so much for all your hard work and advice. The production is excellent.”