Impress Wins PrintWeek Award for Customer Service Team of the Year 2023

Big congratulations to everyone at Impress.

As a leader of providing print, packaging and mailing solutions, we are absolutely delighted to be presented with a PrintWeek Award  for Customer Service Team of the Year.  This exciting win recognises the importance of world-class customer service amongst small and medium-sized enterprise (SME) print businesses across the UK.

The judges said “The Surrey firm has put customer service and sustainability at the centre of its culture, with employees encouraged to use and empathetic approach to determining each customer’s needs and preferences.”

The PrintWeek Awards are the top honours in the print industry

We are thrilled and extremely proud of this achievement.  Providing much more than ‘just ink on paper’, our team demonstrate exemplary performance and offer innovative customer service solutions.  We deepen relationships, find solutions, solve challenges, and think proactively on behalf of our customers.

Marketing Campaign of the Year 2023

Additionally, the Impress team stood out from the crowd again when we collected another award for winner of Marketing Campaign of the Year – AMAZING!

At Impress, we have made tremendous positive strides towards de-carbonising, through our operations, products, and services.  We therefore share our sustainable message by incorporating the environment into all our inspirational marketing communications.  As a result this has helped us raise awareness, increase engagement, grow company sales, and enhance brand loyalty.

“It’s a fantastic achievement to win both these awards.  I believe the key to success is combining talent, training and employee experience with the best print solutions and proficiency.   Massive congratulations go to every single person who works with us at Impress.  We all play a part, as a team.”

Mike Kille, Managing Director at Impress Print Services

PrintWeek Awards Customer Service Team of the Year 2023 - SME

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